Stuff you missed w/c 10 April 2023

1. Plain packaging makes e-cigarettes less appealing

2. The rate (rather than the value) of commission drives salespeople

3. Emojis without a face increase online discussion for Airbnb

4. Emojis seem to decrease purchase intention

5. A salesperson’s personal anecdotes (self-disclosure) increase customer trust

6. People remember tweets more than equivalent news headlines

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